Cordia cleaner with a heart of gold

Cleaner at Windlaw House Care Home wins top award for going ‘above and beyond'

A Glasgow cleaner has been awarded a top accolade by her employer Cordia Services.

Liz McGarrigle was nominated for the ‘Heart of Gold’ award by the grandson of a resident at the Windlaw House Care Home where she works.

Robert Fox was so impressed by the compassion of cleaner Liz McGarrigle, 52, that he wrote to head of facilities management, Julia McCreadie, to let her know just how highly he regarded Liz.

Liz, from Castlemilk, has worked as a cleaner in Windlaw House Care Home for 16 years and was commended for her friendly, helpful and proactive attitude to both residents and their families.

Robert wrote: “In what can be an extremely difficult time for families with parents and grandparents, I can honestly say we have made a friend in Liz. She’s an inspiration to my family.”

He added, “If there were more people like Liz in the world it would be a far better place. I genuinely cannot praise her highly enough.”

On Wednesday 13 November, Robert attended Windlaw House along with Julia McCreadie and area operations manager, Linda Andrew, to surprise Liz and present her with the Heart of Gold, an award given to employees who go above and beyond the call of duty.

Speaking at the presentation, Julia McCreadie, head of facilities management said: “Liz is clearly a remarkable woman who has touched the hearts of many, and we didn’t think twice about awarding her with a Heart of Gold.

“Cordia has many unsung heroes such as Liz, and it is truly wonderful to receive letters like Robert’s which recognise these people for the incredible work they do across Glasgow every day.”

Upon receiving her award, Liz said: “I am so humbled to be honoured with the Heart of Gold, it’s a fantastic merit. “I love working at Windlaw House, and the residents are just brilliant. They’ve all led amazing lives and I really enjoy getting to know them all.”

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Issued by The BIG Partnership on behalf of Cordia For more information contact:

Roisin McGrath 0141 333 9585 or 07768120285

Notes to editors On April 1 2009, Cordia, a limited liability partnership (LLP) created by Glasgow City Council, took over the work of the former Direct and Care Services (DACS) department.

The new company, the latest and, by some way, the largest of the Council's arm’s length external organisations (ALEO), has a staff of almost 7,300. The services Cordia provides include: Home care support to more than 6,700 of Glasgow's most vulnerable citizens; School meals for pupils in over 300 city schools; School crossing patrols throughout the city; Janitorial services in schools and other public buildings; Cleaning for all the city's public buildings; Catering in Glasgow's museums and leisure centres, and for banqueting events and weddings on Council property; Home care equipment supply to health services and a number of other West of Scotland councils via the EQUIPU Centre.